FAQ
1. What is Felidae?
Felidae is a dynamic activewear brand inspired by the grace, strength, and agility of the Felidae family of cats. Felidae embodies the essence of wild elegance, empowering individuals to embrace their inner strength and confidence through fashionable and functional apparel. We are also deeply committed to conservation, donating 10% of our revenues to initiatives dedicated to saving feline species around the world.
2. Where is Felidae based?
Felidae is proudly Palestinian-owned and operates from the UAE, allowing us to cater to a diverse and global audience. Our strategic location enables us to provide efficient shipping and excellent customer service to our valued customers worldwide.
3. Are Felidae products eco-friendly?
Yes, all Felidae products are eco-friendly. We are committed to sustainability and use materials and processes that minimize our environmental impact. Our activewear is designed not only to enhance your performance but also to promote a healthier planet.
4. What types of products does Felidae offer?
Felidae offers a wide range of stylish and functional activewear, including leggings, sports bras, tops, and accessories. Our collections are designed to blend fashion with performance, ensuring you look and feel your best during every workout.
5. What is the inspiration behind Felidae's designs?
Our designs are inspired by the natural elegance and power of the Felidae family. We aim to capture the essence of these magnificent creatures in our activewear, allowing you to embrace your inner feline and unleash your confidence.
6. What is Felidae's refund and exchange policy?
At Felidae, we do not offer refunds. However, if you would like to exchange your activewear set for a different size or color, please contact our customer service team within 14 days of receiving your order. We will provide you with instructions on how to return the item and process the exchange to ensure you get the perfect fit and style.
7. How do I care for my Felidae activewear?
To maintain the quality and longevity of your Felidae activewear, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or fabric softeners, as they can damage the fabric and reduce its performance features.
8. How can I contact Felidae customer service?
If you have any questions or need assistance, our customer service team is here to help. You can reach us via email at info@wearfelidae.com or through our Contact Us page on the website. We strive to respond to all inquiries within 24 hours.
Thank you for choosing Felidae. Roar in style, and let your confidence shine!